Digital technologies in clinical care: does communication have to be relearned?
High quality care depends on complete and up-to-date patient information readily available at all times. Digital communication tools can be of great help in this context. The project investigates how digital means of communication are used in actual work situations in hospitals and what further training is required.
We will investigate whether and how professional communication within care teams changes due to the use of digital aids. To this end, we will observe how nursing professionals share patient-relevant information using these tools. In a next step, we will ask them about their experiences. Their answers will help us identify typical situations that are perceived as significant from a technological point of view and/or with regard to required professional skills. Based on this information and in collaboration with education experts, we will develop videos for training and continuing education purposes. These findings will also serve as a basis for the development of technical alternatives.
Studies on the direct effects of digitalization on care-related activities have already been conducted. However, little is currently known about communication in real work situations and experiences using digital aids.
In a first step, we will pinpoint and document situations in which nursing professionals use digital communication tools. We will then determine the skills these people require to be able to optimally pass on patient information and knowledge. Based on these findings, we will develop educational material for the training and further education of nursing staff. We also aim to single out areas in which information and communication technologies can provide even better support for nursing activities.
This project defines the optimal use of digital aids for the sharing of clinical information within nursing teams. Based on actual work practice and experience, we can improve training and continuing education in nursing. The results of our research can be used in medical computer sciences to optimally adapt the design of digital tools to nursing practice.
Digitalization and transmission of clinical information in nursing: implications and perspectives (digi-care)